Medway - Clínica Dentária
According to our open methodology, this clinic scored 62.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 15 ranked clinics · Last checked: 24 September 2026
62.8/100
Positions by Rating Profile
- Overall Transparency & Trust#662.8/100
- Best for Expats#661/100
- Best for Dental Implants#658.5/100
- Best for Emergency Dental Care#565.5/100
- Best Price Transparency#742.8/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#667.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anaesthesia/sedation info found on site (medway.pt)
Summary
Dental and multidisciplinary clinic with units in Vila Nova de Gaia (greater Porto) and Santa Maria da Feira. Services include orthodontics/Invisalign, implantology, All-on-4, oral surgery, pediatric dentistry and facial aesthetics. Publishes a named team and a WhatsApp contact. Website Portuguese only; prices not published.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 17.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
17.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [medway-clinica-dentaria-refresh] | 6/6 |
| ✓ | Google review volume [medway-clinica-dentaria-refresh] | 3/3 |
| ✓ | Review recency Newest dated review 2026-09-04 [medway-clinica-dentaria-deepen-11] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to negative reviews with dated responses [medway-clinica-dentaria-deepen-12] | 2/2 |
| ✗ | No recurring complaints Two independent low reviews describe being told a service was free, then billed [medway-clinica-dentaria-deepen] | 0/2 |
| ✓ | No suspicious review patterns Not a 100% 5-star histogram; dates spread across years; reviewers are established Local Guides [medway-clinica-dentaria-deepen-13] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no link from the site or Google listing [medway-clinica-dentaria-deepen-2] [s1] | 0/0.5 |
| ✓ | Other review platforms Listed with reviews on the WhatClinic Porto directory [medway-clinica-dentaria-deepen-3] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Panoramic X-ray (ortopantomógrafo) documented as on-site equipment [medway-clinica-dentaria-deepen-4] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care 24/7 permanent emergency care advertised on the contact page [medway-clinica-dentaria-deepen-5] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible Multi-step online booking form (clinic, day, time, specialty, doctor) [medway-clinica-dentaria-deepen-5] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
4 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Porto", "English speaking dentist Porto", "dental implants Porto", "emergency dentist Porto", "Porto dental clinic for expats".
| ✗ | Mentioned for: best dentist Porto Not present in the top web results for "best dentist Porto, Portugal" on 2026-09-24. [medway-clinica-dentaria-deepen-6] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Porto Named as "Medway Clinica Dentaria Gaia" in the AI-generated summary of the top web results for "English speaking dentist Porto, Portugal" on 2026-09-24. [medway-clinica-dentaria-deepen-7] | 1/1 |
| ✗ | Mentioned for: dental implants Porto Not present in the top web results for "dental implants Porto, Portugal" on 2026-09-24. [medway-clinica-dentaria-deepen-8] | 0/1 |
| ✗ | Mentioned for: emergency dentist Porto Not present in the top web results for "emergency dentist Porto, Portugal" on 2026-09-24. [medway-clinica-dentaria-deepen-9] | 0/1 |
| ✗ | Mentioned for: Porto dental clinic for expats Not present in the top web results for "Porto, Portugal dental clinic for expats" on 2026-09-24. [medway-clinica-dentaria-deepen-10] | 0/1 |
| ✓ | Structured data on website JSON-LD MedicalOrganization entity on the site [s1] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 161261 (ERS - Numero de Registo, Estado: Registado) (Registry: ERS. Searched 'Medway' at www2.ers.pt/DMZ/Pesquisa - matched entity COMSMILE, LDA (NIF 513402446), establishment 'MEDWAY - VILA NOVA DE GAIA', address Avenida da Republica - Mafamude 1226 2 Frente, 4430-192 Vila Nova de Gaia (matches clinics.json address exactly). Responsável Técnico listed as 'Daniela Paiva' (Ordem dos Médicos Dentistas), matching the clinic's clinical director in clinics.json. Checked 2026-08-25.) [medway-clinica-dentaria-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr.ª Daniela Paiva [s1] [medway-clinica-dentaria-lic] [medway-clinica-dentaria-doclic] [medway-clinica-dentaria-omd-cedula] | Orthodontics / Pediatric Dentistry (Director) | OMD 07345 | Confirmed in the OMD public register of dentists; professional domicile on record: Gondomar, district of Porto. |
| Dr. João Faria [s1] [medway-clinica-dentaria-doclic] [medway-clinica-dentaria-omd-cedula] | — | OMD 11417 | Confirmed in the OMD public register of dentists; professional domicile on record: Matosinhos, district of Porto. |
| Dr. Tiago Correia [s1] [medway-clinica-dentaria-doclic] [medway-clinica-dentaria-omd-cedula] | — | OMD 05788 | Confirmed in the OMD public register of dentists; professional domicile on record: Vila Nova de Gaia, district of Porto. |
| Dr.ª Joana Monteiro [s1] [medway-clinica-dentaria-doclic] [medway-clinica-dentaria-omd-cedula] | — | OMD 09005 | Confirmed in the OMD public register of dentists under the name “Joana O. Monteiro”; professional domicile on record: Vila Nova de Gaia, district of Porto. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.medway.pt/ |
|---|---|
| Phone | +351 223 754 351 |
| +351 912 564 430 | |
| https://www.facebook.com/MedwayClinica/ | |
| Google Maps | Map listing |
| Address | Av. da República 1226, 2º Piso, 4430-192 Vila Nova de Gaia (Porto), Portugal |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.medway.pt/ | Site's social links carry no TripAdvisor reference; none on the Google listing either | Site-wide JSON-LD includes a MedicalOrganization entity type (40/40 pages read) | 2026-09-24 |
| medway-clinica-dentaria-refresh | https://www.google.com/maps/place/Medway+-+Cl%C3%ADnica+Dent%C3%A1r… | Google rating 4.9 (677 reviews) as of 2026-08-25 | 2026-08-25 |
| medway-clinica-dentaria-lic | https://www2.ers.pt/dmz/pesquisa/DetalheEstabelecimento.aspx?id=339393 | Estabelecimento 'MEDWAY - VILA NOVA DE GAIA', Número de Registo 161261, Estado Registado, Entidade COMSMILE LDA (Registado), Responsável Técnico Daniela Paiva, address matches. | 2026-08-25 |
| medway-clinica-dentaria-doclic | https://www.omd.pt/pesquisa-de-medicos-dentistas/ | searched: 'Joao Faria' - 5 results; one is exact-name 'Joao Faria', Distrito: Porto, Concelho: Matosinhos (others are in Lisboa, Ilha da Madeira, Estrangeiro, Braga). | 2026-08-25 |
| medway-clinica-dentaria-omd-cedula | https://www.omd.pt/pesquisa-de-medicos-dentistas/ | OMD public register of dentists, read 2026-09-11 through the register's own search endpoint. Cédulas profissionais and professional domiciles as the register publishes them: "Daniela Paiva" — Cédula profissional 07345, professional domicile Porto / Gondomar; the query "Daniela Paiva" returned 2 result(s) in the whole register, of which exactly one carries that name; "João Faria" — Cédula profissional 11417, professional domicile Porto / Matosinhos; the query "Joao Faria" returned 5 result(s) in the whole register, of which exactly one carries that name; "Tiago Correia" — Cédula profissional 05788, professional domicile Porto / Vila Nova de Gaia; the query "Tiago Correia" returned 3 result(s) in the whole register, of which exactly one carries that name; "Joana O. Monteiro" (the dentist this card lists as "Dr.ª Joana Monteiro") — Cédula profissional 09005, professional domicile Porto / Vila Nova de Gaia; the query "Joana Monteiro" returned 6 result(s) in the whole register, of which exactly one carries that name. | 2026-09-11 |
| medway-clinica-dentaria-deepen | https://www.google.com/maps?cid=14036997804935675426&hl=en | Lowest-sorted read, 1★ dated 2022-11-23: told cleaning was free then charged the full fee; 1★ dated 2023-07-03: told the first consultation was free via WhatsApp, then charged 15€ for an X-ray | 2026-09-24 |
| medway-clinica-dentaria-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Medway%2… | TripAdvisor name search checked 2026-09-24: 12 results (Vila Nova de Gaia places and attractions, "Medway" places in the UK and Canada); no Medway dental clinic | 2026-09-24 |
| medway-clinica-dentaria-deepen-3 | https://www.whatclinic.com/dentists/portugal/porto-area/vila-nova-d… | WhatClinic profile "Medway Clinica Medica E Dentaria", Av. da Republica 1226, Vila Nova de Gaia: 4.6 from 2 verified reviews | 2026-09-24 |
| medway-clinica-dentaria-deepen-4 | https://www.medway.pt/clinicas/inovacao-tecnologica/ | "Ortopantomógrafo. Este equipamento é um progresso extremamente inovador face ao tradicional raio-x, permitindo obter imagens panorâmicas..." | 2026-09-24 |
| medway-clinica-dentaria-deepen-5 | https://www.medway.pt/contactos/ | "Urgências e Atendimento Permanente 24/7" banner on the contacts page | "Marque uma consulta na Medway": online wizard to pick clinic, preferred day/time, specialty and doctor before submitting contact details | 2026-09-24 |
| medway-clinica-dentaria-deepen-6 | search:best dentist Porto, Portugal | Web search on 2026-09-24: results 1–9 were www.whatclinic.com (x2), www.yelp.com (x4), perfeito-smile.com, www.booking.dentist, www.dentavacation.com; the clinic's site and name were not among them. | 2026-09-24 |
| medway-clinica-dentaria-deepen-7 | search:English speaking dentist Porto, Portugal | Web search on 2026-09-24: the AI-generated answer named "Medway Clinica Dentaria Gaia" among the Porto practices it listed, alongside Clinica Sergio Barreto Porto and KAVI Art Clinic; matched to this clinic by its recorded Vila Nova de Gaia address, not tied to a single organic URL (medway.pt did not appear in the returned link list). | 2026-09-24 |
| medway-clinica-dentaria-deepen-8 | search:dental implants Porto, Portugal | Web search on 2026-09-24: results 1–9 were www.whatclinic.com (x3), smile-porto.com (x2), perfeito-smile.com (x2), www.123.clinic (x2); the clinic's site and name were not among them. | 2026-09-24 |
| medway-clinica-dentaria-deepen-9 | search:emergency dentist Porto, Portugal | Web search on 2026-09-24: results 1–9 were www.whatclinic.com (x2), www.dentista.com.pt, www.expatica.com, oportoblog.com, en.wikipedia.org (x2), vita-center.com, smilejet.app; the clinic's site and name were not among them. | 2026-09-24 |
| medway-clinica-dentaria-deepen-10 | search:Porto, Portugal dental clinic for expats | Web search on 2026-09-24: results 1–9 were imin-portugal.com, www.expatica.com, www.expatfocus.com, portodentalrating.com, vita-center.com, treatmentsinternational.com, perfeito-smile.com, viscura.org, newholidays.co.uk; the clinic's site and name were not among them. | 2026-09-24 |
| medway-clinica-dentaria-deepen-11 | https://www.google.com/maps?cid=14036997804935675426&hl=en | Newest-sorted read: most recent review dated 2026-09-04 | 2026-09-24 |
| medway-clinica-dentaria-deepen-12 | https://www.google.com/maps?cid=14036997804935675426&hl=en | Owner reply dated 2024-09-24 to a 1-star review: "agradecemos o seu comentário... levamos muito a sério a qualidade dos nossos serviços..." | 2026-09-24 |
| medway-clinica-dentaria-deepen-13 | https://www.google.com/maps?cid=14036997804935675426&hl=en | Histogram 5★ 649/677; review dates from 2021 to 2026; reviewers show 13-250 prior reviews | 2026-09-24 |
Change History
| Date | Change |
|---|---|
| 2026-09-24 | Search visibility checked on 2026-09-24 for five Porto, Portugal queries — "best dentist Porto, Portugal", "English speaking dentist Porto, Portugal", "dental implants Porto, Portugal", "emergency dentist Porto, Portugal" and "Porto, Portugal dental clinic for expats": present for "English speaking dentist Porto, Portugal"; not present for "best dentist Porto, Portugal", "dental implants Porto, Portugal", "emergency dentist Porto, Portugal" and "Porto, Portugal dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (technology, contact/booking pages) and its Google listing. Recorded: panoramic X-ray on-site, a 24/7 emergency-care claim, a multi-step online booking form, structured business data on the site, a WhatClinic directory listing, and no TripAdvisor presence. Two independent reviews about being told a service was free and then billed are recorded as a recurring complaint. Google listing unchanged at 677 reviews (4.9), newest 2026-09-04, with owner replies to negative reviews. Still unverified: an on-site CBCT unit (not in the clinic's equipment list, though CT exams are mentioned as part of diagnosis), English-speaking staff and work with international patients (no statement on the clinic's own pages). |
| 2026-08-25 | License verification 2026-08-25 against ERS: clinic FOUND, Número de Registo 161261 (entity COMSMILE, LDA), address matches exactly; ERS record's Responsável Técnico 'Daniela Paiva' matches the clinic's own director. All 4 named doctors confirmed registered with OMD, matched to Porto district (3 by concelho match to the clinic's own address). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address and phone; captured first Google rating 4.9 (677 reviews); added geo coordinates. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.